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Welcome to the official web site of an Independent Personal
Physician, me. I am a primary care physician dedicated to
providing the finest, most comprehensive and convenient
medical care in the manner of decades past when your
family’s doctor was a trusted personal consultant not an
insurance bureaucrat.
History
For those of you not old enough
to remember what primary medical care used to be like, it
was substantially different than what we have today. As a
rule, Doctors did not keep people waiting for hours, did not
rush appointments, took care of acutely ill patients at home
and generally had much better relationships with their
patients. They were truly respected friends of the family.
Today doctors have to have relatively large staffs to handle
insurance bureaucracy, along with computers, programming,
licensing fees and malpractice insurance. The cost of
practicing medicine has skyrocketed. The end result is
doctors have to see 15 to 20 people daily just to pay the
bills, never mind making a living. They are forced
into practicing impersonal clinic style medicine. This is
what generates most of the complaints people have with
modern medical care and the lack of confidence many have in
their own physician who was, more than likely, assigned by
an insurance company! Why do many prefer to go to the
internet for medical advice instead of their own physician?
There are
two major compartments to the medical system, primary care
and secondary care. They function in entirely different
manners. Secondary care is episodic and inherently
expensive. As an example, you break your leg. You are
referred to an excellent orthopedic surgeon who takes you
into a multimillion dollar operating room and performs
surgery to repair the break. Eventually your leg heals and
you never see that surgeon again. The bill will be in the
thousands of dollars. Whether or not that surgeon was a
sociable individual or a jerk was probably never an issue.
His or her skill as a surgeon was most definitely the issue.
Primary care is longitudinal. We take care of patients over
an expanse of time for multiple often unrelated issues. The
bill for any individual problem is usually under $100. Our
personalities and bedside manner become very significant
issues as to the degree of confidence the patient has in our
motives and judgment. Under current circumstances a
physician can not develop the kind of relationship it takes
to manage patients effectively even if he or she is the
smartest, nicest person in town. For a $50 office
visit he or she has to tolerate the same amount bureaucracy
if not more than the surgeon of a $2000 surgery. In
my last year of standard practice we spent $300,000 on
insurance bureaucracy alone. For every dollar I spent
the insurance companies spent a very conservative $2 on
their end. That is $900,000 dollars to control one
practice that did not gross over $600,000 dollars. What
this means is that we are spending $200 for a $50 office
visit, $50 for inferior medical care and $150 for the
paperwork. The concept behind insurance is to protect
our
financial welfare. Primary care
medicine never gets that expensive. So why do we involve
insurance companies? All they are doing is making it more
expensive at the cost of quality.
How did we get here?
In the
early 1960’s, if you had insurance at all, it was of the
Major Medical type where the insurer paid up after a given
deductible, $250 to $500 being typical. Most of these plans
paid for inpatient care only. So, for minor workups and
testing that could have easily been done as an outpatient,
patients were admitted for lengthy hospital stays so their
insurance would foot the bill. This created a false and very
expensive economy. In an attempt to control costs and
improve access to preventive care the concept of the HMO was
developed and over the next 40 years grew to what it is
today with multiple variations and subtleties like PPO and
POS plans. The end result is that now we are saddled
with the expense of a huge insurance bureaucracy and the
overall productivity or efficiency of the system has
deteriorated further at the cost of quality. Back in
the 1960s the appropriate move would have been to allow
outpatient testing and increase deductibles to discourage
over hospitalization. Finally, we are now getting back to a
more reasonable approach to health insurance with the growth
of high deductible plans and the newly enacted Health
Savings Accounts or HSAs.
The last
major piece to the health care expense puzzle is malpractice
litigation. Upwards of 50% of the cost of medicine practiced
today is purely defensive in nature. Doctors as a group are
not adversarial in nature. They are easy to put on the
defensive. Even though 80% of malpractice cases fail,
the current tort system has ruined an entire generation of
physicians. They are now more concerned with their own
liability than the welfare of the patient. For
primary care physicians the problem has gotten worse because
they are overworked and do not have the time to develop the
quality relationships that prevent spurious law suits.
The Solution: Independent
Personal Medical Care
I went to
medical school with a vision of being your family’s trusted
advisor- the physician who listened to your concerns and
treated them appropriately, who showed up at your bedside
when you were sick, who gave our children their shots and
patched up their cuts and bruises, who personally cared for
your terminally-ill loved ones, and who helped guide you
through the medical system when the going got tough.
Under the Independent Personal Medical Care (IMPC) model, I
can once again be that physician.
The IMPC
model not only improves quality of care, it dramatically
reduces its cost. How you ask, by taking the insurance
companies entirely out of the primary care loop. If I
don’t have to waste my time meeting their requirements, I
can spend it treating you like a person, instead of a
number. I can limit my practice to 600 patients,
instead of the 3000 I used to care for to cover my overhead.
Because I don’t have to support a staff dedicated to
complying with insurance rules and regulation, I can offer
my services at reasonable rates. I do not charge
fee-for-service. I work only on a fixed annual fee. ALL of
our services are covered. Medical decisions will not have
monetary considerations. You are NEVER billed for anything
other than the annual fee. Expensive comprehensive medical
insurance is now unnecessary. You can switch to a cheaper
high deductible major medical insurance and take advantage
of the newly enacted Health Savings Account to cover the
deductible, shelter money from taxation, and build a
significant retirement account similar to an IRA. Additional
benefits include no co-payments or hidden charges and with
most plans you can use any facility or provider without any
limitations or insurance headaches.
Dr Stein’s
Memos is a place for me to ruminate on current topics in
health care. You may be surprised to find my opinions
frequently do not jive with current popular thought which is
more likely to be based on marketing and myth. In medicine
things are not always as they seem.
Sincerely,
Michael J. Stein, MD
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